Order Tracking & Assistance
- Priority Delivery
- I've entered the incorrect address on my order, how can I change this?
- Can I cancel or refund my order?
- I've just placed an order and selected the wrong quantity/size/colour - can I change it?
- Can I change my Delivery order to Click and Collect?
- When will I receive my tax invoice?
- Where can I find my tax invoice?
- How do I change my email address for an order?
- Where is my order coming from?
- Can I put a hold on the delivery of my item?
- A store has what I want and it's not available online. Can I pay over the phone for delivery?
- Can I change my delivery address after I have placed my order?
- Do you offer international delivery?
- How can I sign for my delivery?
- My order says delivered but I can't find it?
- I didn't receive my order confirmation email?
- How can I track my order?
- What are your delivery times?
- Where is my tracking number?
- My tracking number isn't working?
- Do you deliver outside of New Zealand?
- Can I cancel my order?
- Can I change my delivery address after I have placed my order?
- Can I deliver to a P.O. Box address?
- What courier service do you use?
- Where do I find my tracking number?